Twiinix

Terms of Service

Effective date: June 1, 2026 · Last updated: June 1, 2026 · Version: v1.0

Twiinix is a trade name of Anand R Nair, an individual developer based in Trivandrum, Kerala, India. Twiinix is not a registered company.

These Terms of Service (the "Terms") govern your use of the Twiinix website at twiinix.tech, the NinjaSaaS software product, and any custom development services I provide. By using the site, purchasing NinjaSaaS, or signing a services engagement, you agree to these Terms. If you do not agree, do not use the site or the services.

1. Who you are dealing with

  • Operator: Anand R Nair (individual sole proprietor), trading as Twiinix.
  • Location: Trivandrum, Kerala, India.
  • Contact: [email protected].
  • Grievance Officer (India IT Rules 2021): Anand R Nair, [email protected].

2. The three things these Terms cover

These Terms apply, together, to:

  1. The Twiinix website (twiinix.tech) — the marketing site, blog, and contact form.
  2. NinjaSaaS — the paid Django SaaS boilerplate sold through Gumroad. Its detailed licence terms are in the NinjaSaaS Licence.
  3. Custom development services — bespoke work done under a separate statement of work (SOW). The SOW controls for anything specific to that engagement; these Terms fill the gaps.

3. Using the website

You must be at least 18 years old to use the site. You must not:

  • Break, scrape, or overload the site.
  • Post illegal, infringing, or harmful content.
  • Use the site or contact form to send spam or phishing.

4. Buying NinjaSaaS

NinjaSaaS is sold via Gumroad. Gumroad is the merchant of record: Gumroad handles payment, taxes, invoicing, refunds, and buyer identification under its own policies. Your purchase transaction is between you and Gumroad; the licence to use NinjaSaaS is between you and me under the NinjaSaaS Licence.

Refunds follow the Refund Policy and Gumroad's own refund rules.

5. Custom development services

When I do bespoke work for you:

  • We will sign an SOW that sets scope, deliverables, timeline, fees, and IP ownership of the output.
  • Until fees are paid in full, all deliverables remain my property. On full payment, IP ownership transfers as the SOW specifies (typically: the custom code to you; any shared libraries, templates, or pre-existing tools I used stay with me and you get a non-exclusive licence to use them in the delivered product).
  • If you ask me to process personal data as part of the engagement, the Data Processing Addendum applies. You are the controller; I am the processor.
  • I may publicly mention that I worked with you (name and a short description) unless the SOW says otherwise.

6. Acceptable use (everything)

You must not:

  • Use any of my services for illegal activity.
  • Infringe anyone's intellectual property or privacy rights.
  • Redistribute or resell the NinjaSaaS boilerplate itself (you can, however, build and ship your own products on top — that is the whole point).
  • Use my work to train a model that is intended to replicate or compete with my products.

7. Warranty disclaimer

The website and NinjaSaaS are provided as is, without warranties of any kind, to the maximum extent allowed by law. Services are delivered with reasonable skill and care, but I do not warrant that the deliverables will be bug-free or fit any purpose beyond what the SOW says.

8. Limitation of liability

To the maximum extent allowed by law, my total aggregate liability for any claim arising from or related to the website, NinjaSaaS, or a services engagement is limited to:

  • Website & NinjaSaaS: the amount you paid for NinjaSaaS in the 12 months before the claim, or USD 100, whichever is greater.
  • Services: the fees you paid me under the relevant SOW in the 12 months before the claim.

I am not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data. Nothing in this section excludes liability that cannot be excluded by law (e.g. fraud, gross negligence, death or personal injury caused by negligence).

9. Indemnity

You will defend and indemnify me against third-party claims arising from your use of the website, NinjaSaaS, or services deliverables in violation of these Terms or applicable law.

10. Termination

I can close your website access for material breach of these Terms. NinjaSaaS licences terminate if you breach the NinjaSaaS Licence. Services engagements terminate according to the SOW; unless the SOW says otherwise, either party can terminate for material breach with 14 days' written notice.

11. Governing law

These Terms are governed by the laws of India. The courts of Trivandrum, Kerala, India have exclusive jurisdiction, except that I may seek urgent injunctive relief in any competent court.

12. Changes

I may update these Terms. For material changes to services or NinjaSaaS terms I will give reasonable notice. Continued use after the effective date of the new version is acceptance. Purchases already made remain under the version in force at the time of purchase.

13. General

  • Assignment: you may not assign these Terms without my written consent. I may assign to a successor in a legitimate business transfer.
  • Severability: if a clause is unenforceable, the rest continues.
  • No waiver: not enforcing a right once does not waive it.

14. Contact

Email [email protected].